Know who is on your site, not just how many.
Most people who visit your website never fill in a form, never call, and never tell you who they are. Visitor Identification turns the ones it can resolve into named contacts in your CRM, with the page they landed on and the campaign that sent them.
Your analytics counts them. It cannot name them.
A visitor who does not convert is not a number. They are a buyer you never got to answer. They read your pricing, compared you with two competitors and left, and the only trace is a line on a chart.
Identification happens on its own. No form, no chat, no click required from the visitor. When a visit can be resolved, a contact appears in your CRM with the landing page and campaign attached.
And it does not stop at knowing. Because this runs inside the same system as your digital workforce, an identified visitor can be tagged and followed up automatically, the thing most visitor-tracking tools leave you to do by hand.
Four steps, and three of them are ours.
1. The tracking goes on your site
If you already run the UES chat widget, it is already there. The tracking ships inside it. If not, it is one script tag, and no code review.
2. A visit is recorded
Every pageview captures the landing URL, the referrer where one exists, and the campaign parameters on the link. That record is kept whether or not the visitor is ever identified.
3. Eligible visitors are resolved to a person
Where a visit can be matched, a contact is created with the details and the visit history attached. On our own site that has landed 18 to 36 minutes after the visit itself.
4. Your workforce picks it up
The new contact can be tagged, alerted on, and put into a follow-up sequence automatically. This is the part a standalone tracking tool cannot do, because it has nothing to hand the contact to.
Pick the plan that matches your traffic.
| Plan | Price | Included each month |
|---|---|---|
| Starter | $349/mo | 250 identifications |
| Growth | $797/mo | 600 identifications |
| Pro | $1,497/mo | 1,200 identifications |
That is $1.40, $1.33, $1.25 per identification respectively. Starter suits a single location, Growth suits multi-location or paid traffic, Pro suits high-traffic sites.
Above 1,200 identifications a month we quote it, rather than publish a number we would have to revisit. Additional identifications on any plan are $1.25 each, and we can cap your account instead if you would rather stop than overrun.
We are not going to quote you a percentage.
You will see competing products advertise that they identify a specific share of your visitors. We do not publish a figure, because we have not measured one we would stand behind. Resolution depends on the visitor, the device and where they came from, and a single headline number is an average that may have nothing to do with your website.
What we can tell you is how the billing works, which is the part that actually protects you: you pay per identification, not per visitor and not per pageview. A month where few visitors resolve is a cheap month, not a wasted one.
If that sounds like a smaller promise than the one next door, it is. It is also one we can keep. How we decide what to publish.
What owners ask about this.
What percentage of my visitors will you identify?
We do not publish a figure, because we have not measured one we would stand behind. Identification depends on the visitor, the device and the traffic source, and anyone quoting you a single percentage is quoting an average that may have nothing to do with your site. You pay for identifications, not for traffic, so a low rate costs you less rather than more.
How is this different from Google Analytics?
Analytics tells you how many people came and what they did. It never tells you who they were. Visitor Identification turns the visitors it can resolve into named contacts in your CRM, with the page they landed on and the campaign that sent them, so someone can actually follow up.
Do I need anything installed?
If you already have the UES chat widget on your site, the tracking already ships inside it and nothing further is installed. If you do not, it is a single script tag on your site, with no code review needed.
How quickly does a visitor become a contact?
Measured on our own site: the visit is recorded immediately and the identification arrives 18 to 36 minutes later. The contact is created automatically, and an alert and a follow-up can fire from it without anyone watching a dashboard.
Can I see where an identified visitor came from?
Yes, per contact: the entry URL, the campaign, the source and the medium. One caution worth knowing, because we found it on our own account, a tap from inside a social app sends no referrer, so a summary label can read Direct even when the campaign details are recorded correctly underneath.
What happens if I go over my plan?
Additional identifications are billed at $1.25 each. We can cap your account instead if you would rather stop than overrun, and we will tell you when you are close either way.
By Steven Allbright, founder, Ultimate Elite Solutions · Last updated: 2026-10-07